We’re a different vibe.

We’re focused on being on the cutting edge of human-centered care. That means people drive everything we do. We know that lots of medical insurance companies say this. But we really mean it—on multiple levels.

Of course, customers are always our focus. Our end goal is to improve their health and well-being. But to do this, we need teams who are committed to going above and beyond for those customers.

To us, human-centered care is about our customers AND the people who serve them. It’s all connected. And to give the best to our customers, we need to give the best to our employees. Here’s how we do it.

Being an employer of choice.

Our employees deserve a great employee experience. They should feel their work is meaningful. They should know their efforts matter. And this directly translates to the experience they give our customers.

Celebrating innovation.

International healthcare needs to keep up with how people live today. Technology and innovation are a huge part of this. We celebrate our teams finding new and better ways to do things. Together, we have the power to revolutionize the industry and redefine what’s possible.

Encouraging growth.

We’re not satisfied with the status quo. We encourage our teams to stay flexible and agile. It helps us solve problems in unexpected ways. International healthcare is constantly changing, and we have to be prepared when our customers need us most.

Nurturing our culture.

Our culture drives everything we do. It’s the commitment we make to our customers every day. It ensures we go the extra mile for them and make decisions that help simplify their experience. And it’s a commitment we make to our people. We’re a globally focused company. By leveraging our diverse employee population, we support our members’ international experiences. We hire people with diverse and unique talents. Each adds value to our organization, and each contributes something special. The combination of our distinct gifts creates magic that truly sets us apart.

Living our values.

Our values aren’t just words. They’re the actions and behaviors we model every day. They guide us as we work to make the international healthcare experience easier. And they keep us focused on what matters most—people.

Giving back.

We’re committed to our employees, our customers and our community. We sponsor local and national initiatives. These include food drives, our local American Foundation for Suicide Prevention Walk and American Red Cross blood drives. And we don’t just talk the talk. We walk the walk. We offer paid volunteer time off. We also regularly promote and encourage volunteer and donation opportunities for our employees to participate in.