Smiling pregnant businesswoman sitting at computer desk with blue circled gradient hovering around her
Smiling pregnant businesswoman sitting at computer desk with blue circled gradient hovering around her
Member Experience

Whole-person support for long-term health.

Emotional, physical and practical assistance.

Every step. Every need. We’ve got you.

Health goes beyond doctor appointments and prescriptions. It's about taking care of your whole body and mind. We not only support your health while away from home, but help you thrive. Our group plans include an array of services that support your emotional, physical and practical health.*

Emotional support for life’s challenges.

Feeling overwhelmed impacts every aspect of your life and well-being. Anxiety and stress are common when you’re getting used to living abroad. Issues like workplace conflict or loss of a loved one can hurt your mental health. Our International Employee Assistance Program (EAP) is there for you. As part of your health plan, you and your loved ones can confidentially connect face-to-face or through the phone with trained professionals who can help you adjust to your new life.

We’re dedicated to making your transition easier and successful. You don’t have to face these issues alone. As your partner, our counselors and coaches are dedicated to making your transition easier and successful. 

Practical support for day-to-day needs.

Sometimes, it’s the practical needs of day-to-day living that cause the most trouble. Where to find housing or hiring trustworthy childcare can weigh heavily on your mind. Legal or financial struggles can take time and energy. Those concerns make it much harder to concentrate on work or studies.

If you face these obstacles, you aren’t alone. You can count on our team to help you navigate local services in your host country. 

Physical support for optimal health.

Protecting your physical well-being is important in preventing bigger health problems. When you maintain good fitness and nutrition, it’s easier to focus on work or school.

Our wellness coaches are ready to help you create a healthier lifestyle. Do you want to stop smoking? Create a new exercise plan? Switch to a healthier diet? Our experts partner with you to create a personalized plan to reach your fitness and nutrition goals. 

Wellness resources that empower you.

Counseling and wellness coaching is a great place to start your wellness journey. If you need more resources, we’ve got you covered. Turn to our Wellness Portal, which you access through our Member Portal. These online support tools can boost your efforts toward long-term wellness while you’re abroad. 

This resource gives you access to expert-led seminars and webinars. Search for articles on a wide variety of health topics, ranging from mental health to stress management to tips for adopting a healthier lifestyle. You can also access great discounts through our Perks at Work program. These tools empower you to take control of your well-being anytime, anywhere.

*Available on Group Medical for Expats, GlobalineTM and Group Medical Coverage for Academic Travel plans.

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Specialty needs travel with you. Our team does too.

  1. Pre-trip planning allows you to work with our medical assistance team to plan for your medical needs, making sure there is no disruption in your care.
  2. Chronic conditions need special attention. Our medical team supports you in these plans and puts you in touch with your required care.
  3. Avoid delays with specialty prescriptions. Our medical team will assist in ensuring care continuity.
  4. When necessary, our medical assistance team can arrange for medical evacuation and repatriation

Family building support, both at home and abroad.

Planning to build your family looks different for everyone. We partner with Carrot for family building, parenthood and hormonal health support. This comprehensive solution provides personalized care for every fertility, family-building and hormonal health journey you may be on.

Icon of a green sperm fertilizing an egg Fertility and infertility 
Icon of hands holding a yellow ball vertically Preservation
Icon of a pregnant woman overlapping a blue circle Pregnancy, postpartum and return to work 
Icon of a human torso with a gradient heart shape overlaying the lower abdomen area Gestational surrogacy 
Icon of a triangle with a purple heart in the middle Adoption 
icon_families_yellow_color_RGB.svg Parenting 
Icon of a purple butterfly Menopause
Icon of a man's flexed arm with a green heart to the right of it Men’s health and low testosterone 
Icon of an orange heart with two blue arrows surrounding it pointing in opposite directions Gender-affirming care (U.S. only) 

*Available on Group Medical for Expats, GlobalineTM and Group Medical Coverage for Academic Travel plans.