Contact Us

Reach us 24/7/365.

Need help?
We’ve got you covered.

No matter where you are or when you need help, we’re here for you. Our user-friendly support page is your one-stop-shop for self-service at your convenience. Our multilingual service center is also here if you need more help or prefer to talk to someone.

Make a service request

Log in to your account to make a secure service request. A member of our 24/7/365 Global Service Center will contact you.

Call us

Contact our multilingual service center to speak with one of our friendly team members. Call +1 610 897 2123 or reach us toll free at 855 686 7705.

Brokers and buyers, we’re here for you, too.

We make it easy to get sales and broker support. We’re also happy to help those looking to buy an individual or family plan. Just use the quick links below.

Sales and broker support.

Get in contact with our employer group sales team or our academic group sales team. Contact us for broker support.

Individual and family plans.

If you’re in the market for an individual or family plan, our team can help. Get a quote today. Contact us for broker support.

Service and support right at your fingertips.

BCBSGlobalSolutions_mobile-app-home-screen

The BCBS Global Solutions™ mobile app puts access to global healthcare right in your hands with a personalized interface that provides relevant information based on your profile.

  • View provider profiles for your location.
  • Submit claims.
  • Track the status of your claims.
  • Look up your benefits.
  • See what care is covered.
  • Figure out what you’ll owe out of pocket.
  • View your ID card and request replacements.
  • Access helpful tools personalized to your location.
  • Do all this and more.

We give you the ability to take charge of your care—all from the palm of your hand. After all, it’s your health. You should be in control.