What we stand for.
To deliver our vision.
Reaching new heights for our customers and team members.
At Blue Cross Blue Shield Global SolutionsSM, our values drive everything we do. From how we treat each other, to how make decisions and hold ourselves accountable.
These guiding principles unite our team members, and ensure we deliver on our purpose and vision.
Through living our shared values, we continuously cultivate and foster a strong, vibrant and positive company culture. A culture that inspires us to reach new heights for our customers and ourselves every day.
We put the customer first, always.
We take what we do personally because healthcare is personal. It’s a value-driven—and values-driven—way to do business, and we won’t forget that. It’s one of the biggest reasons our customers love working with us. Clients big and small, individuals, brokers and everybody in between—they all deserve to be treated with respect, care and compassion. Just as importantly, we value how we treat each other as much as how we treat our customers.
We evolve with agility.
We trust our instincts, fail fast and recover quickly. We started as a tech company that wanted to change international health insurance. It’s our willingness to experiment that’s helped us transform and achieve some pretty amazing things. We’re energized by new ideas, and our business is poised to move whenever those ideas take flight.
We collaborate authentically.
We lean into the belief that supported people will do good work, and we see teams as stronger than individuals. We’re accountable to one another and encourage deliberately open and transparent communication. We’re generous with our knowledge and celebrate the unique ideas each of us brings to a project. When we’re needed, we roll up our sleeves and offer our best to the team, no matter what that looks like.
We challenge ourselves to be courageous.
We do the right thing, and we do things right. We stay accountable to ourselves, approach every challenge with grit and determination, and never question whether showing courage is the right choice. If we know what should be done, we do it, period.