Woman wearing a rusty red t-shirt with her hair in a ponytail sitting in bed with her laptop and talking on her cell phone
Woman wearing a rusty red t-shirt with her hair in a ponytail sitting in bed with her laptop and talking on her cell phone
Member Experience

Access quality healthcare around the world.

Your need. Our reach. Everywhere.

Get and pay for care. Seamlessly.

Your healthcare needs don’t stop at the border. As your healthcare coverage partner, Blue Cross Blue Shield Global SolutionsSM makes it easy to get the high-quality care you need, no matter where you are.

Our expansive global network is your open door to reliable, trustworthy, high-quality care. And we’re committed to making it as easy as possible for you to get the services you need. Our online Provider Finder streamlines your search for a doctor that’s right for you. We also remove the stress of paying for care when you’re away from home with cashless care options.

From a business trip in London to a vacation in Venice to a work assignment in Tokyo, we’re here for you. As your healthcare coverage partner, we give you the peace of mind to travel confidently around the world. Get care where you are. No matter where you are, it’s important to find a provider who makes you feel seen and heard. Whether you’re inside or outside the U.S., we have the tools to simplify your search. Use our Provider Finder tool to find a physician, pharmacy, dentist or eye doctor anywhere. Scroll through their profiles to find the provider that best fits your needs. If you’re abroad and want to save time and money, look for “Preferred Providers.” These doctors accept Direct Pay for inpatient services so you don’t have to pay upfront and file a claim. For providers not listed as preferred, we can still often arrange Direct Pay. Contact us at least 48 hours before your visit to request Direct Pay.

Get care where you are.

No matter where you are, it’s important to find a provider who makes you feel seen and heard. Whether you’re inside or outside the U.S., we have the tools to simplify your search. Use our Provider Finder tool to find a physician, pharmacy, dentist or eye doctor anywhere. Scroll through their profiles to find the provider that best fits your needs.

If you’re abroad and want to save time and money, look for “Preferred Providers.” These doctors accept Direct Pay for inpatient services so you don’t have to pay upfront and file a claim. For providers not listed as preferred, we can still often arrange Direct Pay. Contact us at least 48 hours before your visit to request Direct Pay.

Convenient remote care.

Getting to the doctor’s office isn’t always convenient. That’s okay. Available through our app, telemedicine services give you access to the non-emergency care you need at a time and place that works for you. At no extra cost, you can schedule a remote visit with one of our multilingual doctors for anyone in your family. Our providers are available around the clock for same-day appointments to address your non-emergency needs.

When quality local care isn’t available.

Convenient remote care. Getting to the doctor’s office isn’t always convenient. That’s okay. Available through our app, telemedicine services give you access to the non-emergency care you need at a time and place that works for you. At no extra cost, you can schedule a remote visit with one of our multilingual doctors for anyone in your family. Our providers are available around the clock for same-day appointments to address your non-emergency needs. When quality local care isn’t available. Sometimes, local care isn’t available when medical emergencies occur. If this happens, don’t worry. We’re here with a team of specialists to help you get the care you need. We work quickly to get you to a top-quality hospital or coordinate travel arrangements to bring you back to your home country. And when necessary, we’ll make sure a family member is with you, so you aren’t alone

Group of multiethnic doctors and nurses wearing blue scrubs and one wearing a white lab coat smiling

A global network that keeps up with you.

Group of multiethnic doctors and nurses wearing blue scrubs and one wearing a white lab coat smiling
  • For plans with coverage in the U.S., you have access to the market-leading Blue Cross and Blue Shield PPO network where you can find the doctor that’s right for you among our 2.2+ million providers. Enjoy meaningful in-network savings and direct settlement so you don’t have to pay and claim.
  • Outside the U.S., get top-notch care with Direct Pay in over 190 countries through our global network of providers.
  • 160 board-certified, English-speaking Regional Physician Advisors in 96 countries bring local expertise and on-the-ground clinical support.
Middle aged woman in an orange shirt talking to the receptionist at a doctor's office and filling out a form

Paying for care. 

We make paying for your care as easy as accessing it. If you’re inside the U.S., your doctor submits claims directly to us. So, you don’t need to worry about upfront costs or claims.

You can avoid out-of-pocket expenses and claims when you’re outside the U.S. with Direct Pay. At least 48 hours before your appointment, submit a Direct Pay request via our Member Portal or mobile app. You’ll pay the amount of your co-pay or deductible, but your provider bills us for the rest directly.

Let’s get started.

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