Effective Date: September 8, 2025
These Terms of Use (the “Terms of Use” or the “Agreement”) describe the terms on which you may access and use the website that links to this Agreement (the “Website”), which is owned and operated by Worldwide Insurance Services, LLC (Worldwide Services Insurance Agency, LLC in California and New York) trading as Blue Cross Blue Shield Global SolutionsSM (“BCBS Global Solutions”) and HTH Worldwide, LLC (“HTH”). HTH is a supporting vendor to BCBS Global Solutions which provides a full range of global health and safety services for use by BCBS Global Solutions and its members. By using this Website, you signify that you have read, understand and agree to be bound by this Agreement. Your continued use of this Website following the posting of any changes to the Terms of Use constitutes acceptance of those changes. In the event of any inconsistency between the BCBS Global Solutions Privacy Policy, and this Agreement, this Agreement shall control.
We may revise the Terms of Use from time to time by updating this posting, with the new terms taking effect on the date of posting. You should review these Terms of Use every time you use the Website because they are binding on you. IF YOU DO NOT AGREE TO THE TERMS AND CONDITIONS SET FORTH HERE, PLEASE DO NOT USE THIS WEBSITE.
Termination
BCBS Global Solutions reserves the right, in its sole discretion, to terminate your access to all or part of this Website, with or without notice. Examples of activity that may lead to a termination of your use of the Website include your breach of any of these Terms of Use.
This Website Does Not Provide Medical Advice
Material on this Website is provided for informational purposes only. Inclusion of information on this site does not imply any medical advice, recommendation or warranty. All information on this Website comes from BCBS Global Solutions and its employees and is solely intended to provide information regarding BCBS Global Solutions and the services it provides. Information provided on the Website is not a substitute for the advice of an appropriate medical professional or healthcare provider. While BCBS Global Solutions facilitates relationships with healthcare providers and pharmacies (“Providers”), BCBS Global Solutions assumes no liability for any medical advice, consultation, or services furnished by such Providers.
BCBS Global Solutions does not recommend or endorse any specific services or other information that may be mentioned on this Website. BCBS Global Solutions does not endorse any Providers, nor does it assume liability for facilitating provider-patient relationships with such Providers. Reliance on any information provided by BCBS Global Solutions, BCBS Global Solutions employees or otherwise appearing on the Website is solely at your own risk.
While all attempts will be made to keep this site current, information may become outdated over time, or superseded by subsequent disclosure. This Website could also include technical or other inaccuracies or typographical errors. BCBS Global Solutions assumes no liability for the accuracy or completeness of, nor any liability to update, the information contained on this Website. Changes may be periodically added to the information and these changes will be incorporated in new editions of this Website.
Proprietary Rights in Website Content
BCBS Global Solutions retains all copyright and other proprietary rights in the contents of this Website (the “Content”). Elements of this Website are protected by copyright, trade dress and other laws, and may not be copied or imitated in whole or in part. Nothing shall be construed as granting you any license under any patent, trademark or copyright of BCBS Global Solutions or any third party. Certain portions of this Website contain information supplied and updated by third parties, or include links to third-party sites. BCBS Global Solutions is not responsible for, and makes no warranty as to the accuracy of, such information or sites.
BCBS Global Solutions claims no ownership in, nor any affiliation with, third-party trademarks or brand names that may appear on this site. Such third-party trademarks are used only to identify the products and services of their respective owners, and no sponsorship or endorsement on the part of BCBS Global Solutions should be inferred from their use. You are not permitted to use the trademarks displayed on this Website without the prior written consent of BCBS Global Solutions or the third party that may own the trademarks.
No Content may be modified, copied, distributed, framed, reproduced, republished, downloaded, displayed, posted, transmitted or sold in any form or by any means, in whole or in part, without BCBS Global Solutions’ prior written permission. You may download or print a copy of any portion of the Content solely for your personal, non-commercial use, provided that you keep all copyright or other proprietary notices intact. You may not republish Content on this Website or incorporate the information in any other database or compilation. Any other use of the Content is strictly prohibited.
Links to Other Websites
This Website may contain links to other websites. We are not responsible for the content, accuracy or opinions expressed in such websites, and such websites are not investigated, monitored or checked for accuracy or completeness by us. Inclusion of any linked website on or through this Website does not imply approval or endorsement of the linked website by us. If you decide to leave this Website and access these third-party websites, you do so at your own risk.
Limitation of Liability
BCBS Global Solutions, its affiliates and any of its, or their, directors, officers, employees or agents shall not, under any circumstances, be liable for direct, consequential, incidental, indirect or special damages of any kind, or any other damages whatsoever, including, without limitation, those resulting from loss of use, data or profits, and whether resulting from the use or inability of use of any contents of this Website (or a Website linked to this Website), or any other cause and even if caused by negligence or if we have been apprised of the likelihood of such damages occurring.
The above limitation, or exclusion, may not apply to you to the extent that applicable law prohibits the limitation or exclusion of liability for incidental or consequential damages.
Disclaimer of Warranties
YOU UNDERSTAND AND AGREE THAT THE WEBSITE IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS AND THAT BCBS GLOBAL SOLUTIONS DOES NOT ASSUME ANY RESPONSIBILITY FOR PROMPT OR PROPER DELIVERY, OR RETENTION OF ANY PERSONAL INFORMATION. BCBS GLOBAL SOLUTIONS EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
BCBS GLOBAL SOLUTIONS MAKES NO WARRANTY THAT (1) THE WEBSITE WILL MEET YOUR REQUIREMENTS, (2) THE WEBSITE WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE, (3) THE QUALITY OF ANY INFORMATION OR OTHER MATERIAL OBTAINED BY YOU THROUGH THE WEBSITE WILL MEET YOUR EXPECTATIONS, AND (4) ANY ERRORS IN THE SOFTWARE WILL BE CORRECTED.
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE WEBSITE IS DONE AT YOUR OWN DISCRETION AND RISK AND YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER SYSTEM OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM BCBS GLOBAL SOLUTIONS OR THROUGH OR FROM THE WEBSITE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS OF USE.
SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS MAY NOT APPLY TO YOU.
Waiver of Jury Trial and Class Actions
BY ENTERING INTO THESE TERMS OF USE, YOU AND BCBS GLOBAL SOLUTIONS ACKNOWLEDGE AND AGREE TO WAIVE CERTAIN RIGHTS TO LITIGATE DISPUTES IN COURT, TO RECEIVE A JURY TRIAL OR TO PARTICIPATE AS A PLAINTIFF OR AS A CLASS MEMBER IN ANY CLAIM ON A CLASS OR CONSOLIDATED BASIS OR IN A REPRESENTATIVE CAPACITY. YOU AND BCBS GLOBAL SOLUTIONS BOTH AGREE THAT ANY ARBITRATION WILL BE CONDUCTED ON AN INDIVIDUAL BASIS AND NOT A CONSOLIDATED, CLASS-WIDE OR REPRESENTATIVE BASIS AND THE ARBITRATOR SHALL HAVE NO AUTHORITY TO PROCEED WITH AN ARBITRATION ON A CLASS OR REPRESENTATIVE BASIS. THE ARBITRATOR MAY AWARD INJUNCTIVE RELIEF ONLY IN FAVOR OF THE INDIVIDUAL PARTY SEEKING RELIEF AND ONLY TO THE EXTENT NECESSARY TO PROVIDE RELIEF WARRANTED BY THAT PARTY’S INDIVIDUAL CLAIM. IF FOR ANY REASON THE ARBITRATION CLAUSE SET FORTH IN THESE TERMS OF USE IS DEEMED INAPPLICABLE OR INVALID, OR TO THE EXTENT THE ARBITRATION CLAUSE ALLOWS FOR LITIGATION OF DISPUTES IN COURT, YOU AND BCBS GLOBAL SOLUTIONS BOTH WAIVE, TO THE FULLEST EXTENT ALLOWED BY LAW, ANY RIGHT TO PURSUE OR TO PARTICIPATE AS A PLAINTIFF OR AS A CLASS MEMBER IN ANY CLAIM ON A CLASS OR CONSOLIDATED BASIS OR IN A REPRESENTATIVE CAPACITY.
Indemnification
By accepting these Terms of Use, you agree to indemnify and otherwise hold harmless BCBS Global Solutions and its officers, employees, agents, subsidiaries, affiliates, licensors, suppliers and other partners from any direct, indirect, incidental, special, consequential or exemplary damages resulting from your use of this Website.
Without limitation of the terms and conditions set forth in our Privacy Policy, you understand and agree that BCBS Global Solutions may disclose personally identifiable information if required to do so by law or in the good faith belief that such disclosure is reasonably necessary to comply with legal process, enforce this Agreement, or protect the rights, property, or safety of BCBS Global Solutions and the public.
Jurisdiction
This Website (excluding linked sites) is controlled by BCBS Global Solutions from its offices in the State of Pennsylvania in the United States. By accessing this Website, you and BCBS Global Solutions agree that all matters relating to your access to, or use of, this Website shall be governed by the statutes and laws of the State of Pennsylvania, without regard to its conflicts of laws principles. You and BCBS Global Solutions also agree, and submit to the exclusive personal jurisdiction and venue of the courts of the State of Pennsylvania with respect to such matters. BCBS Global Solutions makes no representation that materials on this Website are appropriate or available for use in other locations, and accessing them from territories where their contents are illegal is prohibited. Those who choose to access this site from other locations do so on their own initiative, and are responsible for compliance with local laws.
Notices
BCBS Global Solutions may deliver notice to you under these Terms of Use by means of e-mail, a general notice posted on this Website, or by written communication delivered by first-class U.S. mail to the address that you have provided to BCBS Global Solutions. You may give notice to, or submit comments or questions to, BCBS Global Solutions at any time via e-mail or by letter delivered by first-class postage prepared U.S. mail or overnight courier to the following address:
Blue Cross Blue Shield Global Solutions
c/o Customer Service
933 First Avenue
King of Prussia, PA 19406
Survival
The provisions of these Terms of Use entitled “Limitation of Liability,” “Disclaimer of Warranties,” “Indemnification,” “Jurisdiction” and “General Provisions” will survive the termination of this Agreement.
General Provisions
Except as provided in a particular “Legal Notice” on this website, these Terms of Use, along with the BCBS Global Solutions Privacy Policy, constitute the entire agreement and understanding between you and BCBS Global Solutions with respect to use of this Website, superseding all prior or contemporaneous communications with BCBS Global Solutions. These Terms of Use are severable, and in the event any provision is determined to be invalid or unenforceable, such invalidity or unenforceability shall not in any way affect the validity or enforceability of the remaining provisions. A printed version of these Terms of Use shall be admissible in judicial or administrative proceedings based upon or relating to use of the Website to the same extent and subject to the same conditions as other business documents and records originally generated and maintained in printed form. The section titles of this Agreement are displayed for convenience only and have no legal effect. Nothing in this Agreement shall be deemed to confer any third-party rights or benefits.
Short Message Service (SMS) Texting Mobile Terms and Conditions, Effective April 2019, BCBS Global Solutions Messages
By entering your mobile phone number(s) and/or texting JOIN to 30122 to enroll in BCBS Global Solutions Msg, you have activated and opted-in to receiving automated SMS/text messages to your account, you acknowledge and represent to BCBS Global Solutions that you are the current wireless service plan subscriber and/or an authorized user of the mobile phone number(s) that you link to (sign up to receive) the SMS/text messages service, or you have been granted permission by the wireless service plan subscriber and/or authorized user of the mobile phone number(s) to enroll the mobile phone number(s) in the service;
You grant BCBS Global Solutions express permission to send automated text messages to the enrolled mobile phone number(s) through your wireless phone carrier unless and until such permission is revoked in accordance with these Terms and Conditions; and
By granting such permission to BCBS Global Solutions, you are hereby requesting to receive text messages in spite of the fact that your mobile phone number(s) may otherwise be on the federal, or a state’s, Do Not Call List and you agree that, to the maximum extent permitted by law, your request overrides any prior Do Not Call request for or related to the BCBS Global Solutions SMS/text message program you enroll in.
By opting in for this service, subscribers consent to receive mobile text alerts using an automatic telephone dialing system and confirm they are over the age of 18. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.
Depending on the BCBS Global Solutions program you enroll in, you may receive periodic marketing messages. BCBS Global Solutions is committed to building user trust and confidence by promoting and complying with the use of business practices that help protect the privacy and the security of the customer and their data.
Short Codes: The BCBS Global Solutions short code is 30122.
BCBS Global Solutions offers SMS/text messaging service and alerts, mobile subscribers may receive time- and account-relevant information periodically from BCBS Global Solutions Messages 30122. Messaging frequency may vary.
STOP Information
To Stop Receiving Text Messages: Text messages can be canceled at any time by texting STOP to 30122 to stop receiving BCBS Global Solutions messages. This action will trigger a confirmation text.
HELP Information
For additional information or to reach customer service, subscribers may text HELP to 30122, call 855 481 6647 or +1 610 254 5850.
Supported carriers are:
AT&T, Sprint, T-Mobile®, Verizon Wireless, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, ACS Wireless, Appalachian Wireless, Bluegrass Cellular, Carolina West Wireless, Cellcom, C-Spire Wireless (formerly Cellsouth), Cellular One of East Central Illinois, Cincinnati Bell Wireless, Cross (dba Sprocket), Duet IP, Element Mobile, EpicTouch, GCI Communications, Golden State, Hawkeye (Chat Mobility), Hawkeye (NW Missouri Cellular), Illinois Valley Cellular, Immix (Keystone Wireless / PC Management), Inland Cellular, iWireless, Mobi PCS (Coral Wireless LLC), Mosaic, MTPCS / Cellular One (Cellone Nation), Nex-Tech Wireless, nTelos, Panhandle Telecommunications, Peoples Wireless, Pioneer, Plateau, Revol Wireless, Rina - Custer, Rina - All West, Rina - Cambridge Telecom Coop, Rina - Eagle Valley Comm, Rina - Farmers Mutual Telephone Co, Rina - Nucla Nutria Telephone Co, Rina - Silver Star, Rina - South Central Comm, Rina - Syringa, Rina - UBET, Rina - Manti, South Canaan / CellularOne of NEPA, Thumb Cellular, Union Wireless, United, Viaero Wireless, West Central Wireless, Leaco, Nemont/Sagebrush. T-Mobile is not liable for delayed or undelivered messages.
Additional carriers may be added at any time. This service may not be available on all carriers.
Changes in terms: BCBS Global Solutions reserves the right to change these Terms and Conditions or cancel the BCBS Global Solutions SMS/text messages service at any time. Your continued use and acceptance of text messages from BCBS Global Solutions after changes are made to the Terms and Conditions will be deemed acceptance of the Terms and Conditions as modified by the posted changes. Therefore, please check these Terms and Conditions on a regular basis.
No warranties: BCBS Global Solutions makes no representations or warranties whatsoever regarding text messages. BCBS Global Solutions hereby disclaims all warranties, including any implied representations or warranties of merchantability or fitness for a particular purpose.
Limitation of Liability: To the maximum extent permitted by applicable law, you hereby agree that BCBS Global Solutions shall not be liable for any direct, indirect, consequential, special, incidental, punitive or any other damages, even if BCBS Global Solutions has been advised of the possibility of such damage or loss, arising or resulting from or in any way relating to your use of BCBS Global Solutions SMS/text messages. The wireless carriers are not liable for delayed or undelivered messages. Furthermore, BCBS Global Solutions shall not be liable for the acts or omissions of third parties, including but not limited to delays in the transmission of messages.
Indemnity: To the maximum extent permitted by applicable law, you expressly agree to indemnify, defend and hold harmless BCBS Global Solutions, its directors, officers, employees, servants, agents, representatives, independent contractors and affiliates from and against any and all claims, damages, liabilities, actions, causes of action, costs, expenses (including reasonable attorneys' fees), judgments or penalties of any kind or nature whatsoever arising from your use or receipt of BCBS Global Solutions SMS/text messages.
Governing law: These Terms and Conditions shall be bound by the laws of the Pennsylvania, and any arbitration or judicial proceedings to enforce or interpret these Terms and Conditions hereof may be brought only in the State of Pennsylvania.
BCBS Global Solutions SMS/text messages Terms and Conditions incorporated herein: You agree that for all matters not explicitly addressed herein, including general terms applicable to both email and text messages, the BCBS Global Solutions SMS/text messages Terms and Conditions shall apply and are incorporated herein by reference. In addition, you hereby reaffirm your agreement to those BCBS Global Solutions SMS/text messages Terms and Conditions.
We take your privacy seriously. Please review our Privacy Policy.