We are closely monitoring the ongoing unrest in the Middle East. Your safety and well-being are our top priority, and we are here to support you.
If you are in the affected region and need help finding a doctor or medical facility, or refilling a prescription, support is available 24/7. You can call the number on the back of your ID card or send a secure message through the Message Center on the Member Portal.
Elective procedures may be postponed due to restricted access to care and/or limited clinical staff availability. Remote appointments with a doctor may be available directly with facilities in country.
For non-emergency care, members also have 24/7 access to telemedicine at no additional cost. To get started, open the mobile app, tap Telehealth, and select Talk to a Doctor.
We encourage you to follow guidance from official government sources, especially related to travel and safety. If possible, please make sure you have essential medications and basic supplies on hand.
As always, we are here for you—any time, day or night.
